Customer Success Executive

Customer Success Executive

Job Summary:

DISH desires to onboard Retention Account Executives who will join their celebrated Inside Sales & Retention team. Your function as a Retention Account Executive will be to influence customers' decision-making processes and sell the value of DISH's products and services. There are remarkable growth opportunities in this role, with no cold-calling, uncapped commission earning potential, and outstanding resources and training. Moreover, you are guaranteed a base salary of $17.75/hour, with the potential of earning $64,000 yearly, with top-performers exceeding six figures.

Job Duties and Responsibilities:

• Increase sales for DISH and Boost by utilizing active listening and persuasive selling techniques when handling inbound calls.
• Scrutinize the individual needs of each customer and propose customized answers that deliver exceptional value.
• My resiliency is demonstrated through my ability to overcome obstacles and remain laser-focused on achieving my sales objectives.
• Progressing in the field of sales entails skillful time management, a willingness to learn innovative ways of selling, and actively seeking to advance your career.
• A fundamental aspect of achieving customer satisfaction is developing and nurturing relationships with your customers.
• Document customer details appropriately to facilitate future reference and follow-up.
• Achieve excellence in customer care by carefully hearing customers' issues and handling them swiftly.

Qualifications and Experience:

• Superb skills in conveying information and expressing ideas verbally, in writing, and through social interactions.
• The ideal candidate must possess a high school diploma, while having a college education is preferred.
• A drug test is an integral part of pre-employment screenings that all job seekers must go through.
• To be eligible for the position, applicants must be willing and able to work full-time and on-site at a DISH Direct Sales facility.
• Open availability to work as per designated schedules, including weekends and holidays.
• A requirement that cannot be ignored is owning a smartphone or any other network-enabled device with an active connection.

Benefits of the Position:

• Competitive employees can expect to earn a basic salary of $17.75 per hour along with limitless commission opportunities.
• The prospect of a significant supplementary income based on performance.
• The pathway to career advancement is aided by paid training and subsequent development.
• Employees have access to a wide range of medical, dental, and vision benefits through the company's comprehensive insurance coverage.
• In addition to standard paid time off allowances, eligible employees can participate in a 401(k) program where the employer matches contributions, invest in employer stock through an employee stock purchase plan, and receive financial assistance through a tuition reimbursement program.
• Get complimentary DISH TV programming for your residence and avail yourself of discounted plans for Sling TV, Boost Mobile, and Boost Infinite.
• The program that offers different incentives like food days, luxurious trips, and high-value prizes to acknowledge and appreciate the efforts of the employees is known as the Rewards and Recognition program.

About DISH:

DISH's commitment to its employees is a cornerstone of the company's philosophy. As an Equal Employment Opportunity Employer, DISH is dedicated to promoting the growth and development of its team members while striving to remove artificial barriers to success. The company also provides reasonable accommodations for individuals with disabilities and is committed to creating a diverse and inclusive workforce.